Refund Policy. 

Refund will be issued on the following grounds. 

• Booking on all credit/debit card notified 4 hours prior to the actual pick up time. 

• If the passenger missed the flight and informed us in advance either by phone or by email obtaining cancellation. 

• All the cancellations are subject to minimum fee, based on the trip booked. 

No refund will be issued for following 

• If the passenger books the PHV for wrong date/wrong flight number and other misleading information. 

• If the passenger leaves the airport or any other agreed pick up address without informing or contacting Roha Executive Travel booking centre. 

Cancellation Policy. 

Cancellation: Full charge will apply to any booking if cancelled less than 4 hours before. For journey outside London, 8 hours’ notice period is required. 

In case of as directed bookings, minimum 3 hours charge apply. 

If you have any changes in booking contact us through email or call us immediately! 

If one of our driver accepts a ride and wanted to give back, it is free of charge if done so 24 hours  before pick up time, if job returned less than 24 hours and more than 2 hours, the 25 % of the fare will be charged as penalty, and if returned or unable to perform a ride less than 2 hours then 100% fare penalty will apply.  

Refund and cancellation Policy. 

Refund Policy. 

Refund will be issued on the following grounds. 

• Booking on all credit/debit card notified 4 hours prior to the actual pick up time. 

• If the passenger missed the flight and informed us in advance either by phone or by email obtaining cancellation. 

• All the cancellations are subject to minimum fee, based on the trip booked. 

No refund will be issued for following 

• If the passenger books the PHV for wrong date/wrong flight number and other misleading information. 

• If the passenger leaves the airport or any other agreed pick up address without informing or contacting Roha Executive Travel booking centre. 

Cancellation Policy. 

Cancellation: Full charge will apply to any booking if cancelled less than 4 hours before. For journey outside London, 8 hours’ notice period is required. 

In case of as directed bookings, minimum 3 hours charge apply. 

If you have any changes in booking contact us through email or call us immediately! 

If one of our driver accepts a ride and wanted to give back, it is free of charge if done so 24 hours  before pick up time, if job returned less than 24 hours and more than 2 hours, the 25 % of the fare will be charged as penalty, and if returned or unable to perform a ride less than 2 hours then 100% fare penalty will apply.  

Refund and cancellation Policy. 

Refund Policy. 

Refund will be issued on the following grounds. 

• Booking on all credit/debit card notified 4 hours prior to the actual pick up time. 

• If the passenger missed the flight and informed us in advance either by phone or by email obtaining cancellation. 

• All the cancellations are subject to minimum fee, based on the trip booked. 

No refund will be issued for following 

• If the passenger books the PHV for wrong date/wrong flight number and other misleading information. 

• If the passenger leaves the airport or any other agreed pick up address without informing or contacting Roha Executive Travel booking centre. 

Cancellation Policy. 

Cancellation: Full charge will apply to any booking if cancelled less than 4 hours before. For journey outside London, 8 hours’ notice period is required. 

In case of as directed bookings, minimum 3 hours charge apply. 

If you have any changes in booking contact us through email or call us immediately! 

If one of our driver accepts a ride and wanted to give back, it is free of charge if done so 24 hours  before pick up time, if job returned less than 24 hours and more than 2 hours, the 25 % of the fare will be charged as penalty, and if returned or unable to perform a ride less than 2 hours then 100% fare penalty will apply.  

Refund and cancellation Policy. 

Refund Policy. 

Refund will be issued on the following grounds. 

• Booking on all credit/debit card notified 4 hours prior to the actual pick up time. 

• If the passenger missed the flight and informed us in advance either by phone or by email obtaining cancellation. 

• All the cancellations are subject to minimum fee, based on the trip booked. 

No refund will be issued for following 

• If the passenger books the PHV for wrong date/wrong flight number and other misleading information. 

• If the passenger leaves the airport or any other agreed pick up address without informing or contacting Roha Executive Travel booking centre. 

Cancellation Policy. 

Cancellation: Full charge will apply to any booking if cancelled less than 4 hours before. For journey outside London, 8 hours’ notice period is required. 

In case of as directed bookings, minimum 3 hours charge apply. 

If you have any changes in booking contact us through email or call us immediately! 

If one of our driver accepts a ride and wanted to give back, it is free of charge if done so 24 hours  before pick up time, if job returned less than 24 hours and more than 2 hours, the 25 % of the fare will be charged as penalty, and if returned or unable to perform a ride less than 2 hours then 100% fare penalty will apply.